We spent a couple of days in Vegas to start the week, attending Pegasystems’ (PEGA) annual customer conference and Investor Day. Pega has a credible claim to being the platform for digital transformation, in our opinion, and has its sights set on substantial addressable market opportunities in the areas of customer engagement (CX) and robotics process automation (RPA).
Read MoreConsolidation continued in the cybersecurity space this week with FireEye (FEYE), Palo Alto Networks (PANW), and Zscaler (ZS) all announcing acquisitions to expand the breadth of their respective offerings.
Read MoreMessaging was again en vogue as evidenced by Zendesk’s (ZEN) acquisition of Smooch, a customer engagement platform connecting businesses with consumers across multiple messaging channels, including WhatsApp, Facebook Messenger, LINE, WeChat, SMS text, RCS, and a host of other applications.
Read MoreInteresting developments in both the supply chain management and customer engagement software segments this week.
Read MoreWe made a pit stop in Indy to attend the United States Postal Service’s (USPS) National Postal Forum to start the week.
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